Read any document — then automate the manual work that follows
OpFlow builds software that reads any file type — PDFs, scans, phone photos, email attachments, spreadsheets — from the documents freight forwarders, customs brokers, carriers, and 3PLs handle every day. We turn that data into automation for your SOPs, so your team stops doing the same repetitive work by hand.
Every shipment starts as a stack of documents
The documents arrive in every format imaginable, and your team turns them into work by hand — the same way, every time. That's the repetitive load we take off them.
- Documents land as PDFs, scans, phone photos, and email attachments — in no standard format
- Someone re-keys that data into your TMS, spreadsheets, or portal by hand
- The same SOP runs on every file — manually, the same way, every time
- Steps get missed and errors slip through when volume spikes
- You can't hire entry-level staff fast enough to keep up with the paperwork
From document to done
Four steps, built around your workflow — and a person on your team reviews the steps that matter.
Ingest
Send any file type — PDFs, scans, phone photos, email attachments, spreadsheets. No fixed templates, no standard layout required.
Extract
Our software reads the document and pulls structured, validated data — whatever the format or language it arrived in.
Automate
We build software that takes that data and runs your SOP: data entry, checks, updates, notifications, and the documents that come next.
Review
Your team stays in control. People review the steps that matter before anything moves.
Any file. Any document.
No fixed templates and no standard layout — if your team can read it, so can our software.
Any file format
- PDFs & scanned pages
- Photos taken on a phone
- Email attachments
- Spreadsheets & CSVs
- Images and faxes
- Multi-page bundles
Any logistics document
- Bills of lading
- Commercial invoices
- Packing lists
- Proof of delivery
- Rate confirmations
- Arrival & delivery notices
- Customs paperwork
- …and your one-offs
Built for the whole corridor
Freight forwarders, customs brokers, carriers, and 3PLs — anyone whose day starts by turning documents into work.
Freight forwarders
Turn shipper documents into bookings, house bills, and status updates — without re-keying a thing.
Customs brokers
Extract commercial invoices, packing lists, and certs and prep entry data automatically.
See our Customs Brokers pageCarriers
Read rate confirmations, BOLs, and PODs and push them straight into your systems.
3PLs
Automate receiving, inventory paperwork, and client reporting from whatever format it arrives in.
Automate the SOP, not just the reading
Reading the document is step one. The time savings come from automating everything that happens after — the repetitive, rules-based work your team does on every file. We build that automation on top of the systems you already run.
- Data entry into your TMS, ERP, or portal
- Reconciliation and validation across documents
- Status updates and customer notifications
- Generating the documents that come next
- Flagging exceptions and discrepancies
- Routing and hand-offs between teams
Why teams work with us
Built to your SOPs
Custom software shaped to how your team actually works — not a rigid, one-size template.
On top of your systems
We integrate with the tools you already run and push clean data into them. We don't replace them.
Technical team
MIT-trained engineering. Real software, built and maintained.
Human-in-the-loop
Nothing critical moves without your team's review. Automation does the repetitive work; your people keep control.
Common questions
What file types can you read?
Any — PDFs, scans, phone photos, email attachments, spreadsheets, and images. There are no fixed templates to maintain.
Do you replace my TMS or existing systems?
No. We layer on top and push clean, structured data into the tools you already use.
Does anything happen automatically without review?
No — your team reviews the steps that matter. Human-in-the-loop is built in by design.
What kinds of tasks can you automate?
Any repetitive, rules-based SOP built on document data: data entry, validation, status updates, notifications, and generating downstream documents.
How long does it take?
Typically weeks. We build to your existing SOPs rather than replatforming how you work.
Do you work with customs brokers specifically?
Yes — see our Customs Brokers page for Mexican-import clearance.
See what we could automate for you
A 15-minute call — we'll look at the documents your team handles most and where the manual time goes.